nTrack – Pharmaceutical Serialization and Track & Trace

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Privacy Policy

The following statement discloses the CosmoTrace Ltd. (“CosmoTrace”) consumer privacy practices for the CosmoTrace Complete Web Site (“Site”) and nTrack track & trace software sold and/or supported (“Software”) on this Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this Site. This Statement of Privacy applies to the Site and governs data collection and usage. By using the Site or Software, you consent to the data practices described in this statement.

Personal information

COSMOTRACE Complete understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

General Information we gather and track

We request personal information when you create an account, place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example, If you submit an order on-line with us, we will ask you for information necessary to complete the transaction such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the General Information we gather and track

We use personally identifiable information in the following ways:

  • To provide you with information about product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
  • To assist us in creating content that is relevant to you;
  • To provide you with special offers that may be of interest to you;
  • To assist us in creating better products and services to meet your needs;
  • To allow you to purchase, download, and manage product licenses, obtain access to services or otherwise engage in activities you select;
  • To help you quickly find software, services or product information important to you.

With whom we may share your information

COSMOTRACE collects and uses your personal information to operate the Site and deliver the services you have requested. COSMOTRACE also uses your personally identifiable information to inform you of other products or services available from COSMOTRACE and its affiliates. COSMOTRACE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. COSMOTRACE may provide your personally identifiable information to the affiliate that initially referred you to the Site.

Privacy Contact Information

If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the options below:

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