Background
Our client, a prominent pharmaceutical generics manufacturer in India, embraced Tatmeen manual/mobile reporting for serialization, aggregation, and shipment events. However, they encountered several challenges, including non-standard file formats received from various batch releasers, missing data, lack of event chronology, and reporting errors.
Objective
The primary aim was to translate files into a standardized format as prescribed by Tatmeen, addressing the issues of non-standard formats, missing data, and reporting errors.
Solution
To tackle these challenges, our team implemented nTrack’s built-in canonical data translation application. Additionally, we provided comprehensive services support for managing file-related errors and issues. This involved restructuring files to ensure consistency, completeness, and accuracy in compliance with Tatmeen regulations.
Outcome
The implementation of nTrack and our services resulted in significant improvements. The processing time for files was reduced drastically from 8 hours to just 30 minutes, encompassing the generation of final files and event file reporting. This remarkable reduction in processing time not only enhanced operational efficiency but also allowed the client to meet Tatmeen reporting requirements swiftly and accurately. As a result of this success, the client opted to outsource the entire Tatmeen-related activity to CosmoTrace services, demonstrating their confidence in our solutions and services.